Privacy Policy

Paddy Power Bingo Privacy Policy

Introduction

We take your online safety seriously and want to assure you that we handle your personal information responsibly. Our goal is to be transparent about what data we collect, how it's used, and the steps taken to safeguard your security.

What Information Do We Collect?

When creating an account on our platform, you may provide us with the following types of information:

• Account registration details (username, email address)
• Profile completion information
• Device and browser information (operating system, device type)

We also collect usage analytics data to enhance your user experience. This includes:

• Technical logs for security purposes only

Additionally, we use cookies and tracking technologies to personalize your visit.

Cookies and Tracking Technologies

Our site uses a range of cookie types to remember your preferences and track visits. These help us tailor the platform to suit you better. Our primary focus is on optimizing user experience while respecting your privacy:

• Essential cookies for functionality (e.g., login)
• Performance-enhancing cookies
• Targeting/advertising-related cookies

You can manage or decline our cookie consent through your device's settings.

Communication Preferences

We understand the importance of communication preferences. You have full control over receiving marketing and promotional information from us, including:

• Email notifications
• SMS messages
• Mobile push notifications (if installed)

To change these settings at any time, visit My Account > Communication Settings or opt-out directly in email/sms prompts.

Data Storage and Retention

We ensure that your data is stored securely on our servers. The retention period for your data varies based on the specific type of information:

• Registration details: retained as long as account remains active
• Usage analytics and behavioural data: anonymised after a reasonable timeframe

Account Security

To protect you, we maintain strong measures to safeguard your data:

• Secure password hashing
• Two-factor authentication (2FA) option available for enhanced security
• Session management and login protection

For further information on account-specific features or help resetting your 2FA, visit our Support section.

User Rights Regarding Personal Data

As a valued member of our community, you have the right to:

1. Request access: Obtain copies of personal data we hold about you.
2. Data correction: Update any inaccuracies found in stored information.
3. Deletion request: Remove your account and associated details from our records (note: this may temporarily limit some services).
4. Limit processing: Restrict certain types of processing or profiling based on legitimate grounds.

Please contact Support to initiate these processes, providing the necessary documentation and context.

Third-Party Services Or Integrations

To provide you with a seamless experience across multiple platforms, we partner with reputable service providers who help power features like payment handling (as per our primary focus restriction). For an overview of integrated services or tools used within the platform, please refer to the "Partners" tab in Support.

Responsible Handling Of User Information

Our main goal remains transparency and protection. We never sell user information or participate in data harvesting practices for external benefit.

Age Restrictions And Minor Protection

We welcome users from all regions; however, by law, you must be 18 years of age (21 in some areas) to use our service:

• For users under these ages: kindly refrain and seek guidance on suitable entertainment options
• Parents or guardians are advised to ensure minor compliance with site policies and rules

Platform Monitoring for Security and Fraud Prevention

For a secure online experience, we engage tools that continuously monitor platform activity. This may involve automated systems detecting suspicious patterns:

• Suspicious login attempts (e.g., wrong passwords)
• Account access from multiple locations in short intervals
• Anomalous transaction or gaming behavior